Job Type: Other
Who we are
Sketch is an award-winning platform that helps over one million designers, from freelancers to some of the world's largest teams, design better products every day. We're proud of where we've come from, who we are and where we're headed.
What we do
It's an exciting time to join our expanding Marketing team. We have ambitious plans in place for 2020 and need to recruit two experienced Social Community Managers to proactively nurture, foster and develop our online audience base.
Our aim is to grow our brand profile on a global scale, retain and strengthen our position as an industry leader, and help our users design better products with Sketch.
Marketing is made up of the following teams:
- Copy and content; who educate and inform our users at every stage of their journey.
- Community and events; who put Sketch at the heart of major design conferences and local meetups.
- Web and digital; who grow and shape our web and digital presence.
- Social; who manage and develop our channels to reach and engage global audiences.
What you'll do
As Social Community Manager, you'll take full ownership and responsibility of the day-to-day management of our priority channels (Twitter, Facebook, Instagram, LinkedIn and YouTube) and forums (Spectrum and Dribbble).
Your role is 100% focused on our customers - making sure that we're always present, always responsive and helpful at all times. In addition to responding to posts, you will be expected to proactively seek out new customers and untapped opportunities to help grow our customer base. You will also be expected to work collaboratively with our Social Media Managers to curate and schedule content.
What we're looking for
Our online community is vast, engaged, and active, and you’ll be at the heart of it. You’ll not only respond, but guide conversations and start new ones. If you're the kind of person who thrives on good conversation and interacting with online communities, we want to hear from you.
You should have excellent communication skills, be adaptable, have a calm disposition and a desire to solve other peoples problems. And on top of this - be a team player.
Our team works remotely and communicates mostly in writing, so you will need to have an excellent grasp of written English, great communication skills and be comfortable working in a remote position.
Even if you're not able to tick all of these boxes, we would still love to hear from you.