Are you customer obsessed?

Do you believe that ‘good enough’ can always be better?

Are you always doing right by your customers and colleagues?

If so, we want you to be part of our dynamic team!

You’ll own and influence every customer interaction whilst working on behalf of our client EE. Your role will involve inbound calls, from a diverse customer base. Not every call will be easy, but you always stay motivated, and solution focused to support customer requests, first time round.

Benefits of being a Customer Service Advisor

• €22,000 per year
• Permanent work from home role
• You will receive up to 3 weeks virtual training with a group of other new starters
• Monthly Pay

· Monthly performance bonuses

• Excellent company benefits including education allowance, discounts on gym memberships and discounted phone plan to name but a few
• Opportunities for development and promotion - 87% of our leadership started in entry level roles at Concentrix!
• 20 days paid holiday per year (Public holidays worked will result in an additional day pay plus a day of in lieu)

Responsibilities of the Customer Service Advisor

· Owning and influencing customer queries

· Inbound calls

· Card payments

· Technical issues

Your skills to success

· 6 months previous customer service experience

· A technical mindset

· A quiet place to work at home

· Good broadband connection

• Living in the Republic of Ireland

We invest in our people!

You’ll undertake extensive training, providing you with the foundations needed to support your customers from your very first call. We want to unlock your potential, we’ll ensure you are supported in your development and career goals through regular 1-2-1’s and career conversations.

If you are ready to create experiences beyond expectation, it’s time to join Concentrix!