The E-Commerce Trading Adviser is responsible for leading and developing the operational and commercial relationship of an allocated list of UK sellers within a set of designated categories. The objective of this role is to proactively coach sellers through our Pro Trading Programme to grow their GMV on eBay.co.uk, as part of a shared category, by identifying and implementing agreed account scaling opportunities and working towards the strategic goals outlined by the trading category manager and vertical lead.

The successful candidate will demonstrate a key partnership approach to develop a specialist understanding of sellers’ business operations and current strategy and utilise this insight to identify and execute growth opportunities!

Important Information: The start date for this role is 18th April 2022. We require your availability for 5 consecutive weeks of training. Open to work from home with occasional office visit or office based work. Working hours (M - F, 9 - 5:30pm)

Responsibilities

• Lead and develop the operational and commercial relationship with allocated sellers, within the portfolio and in line with the category strategy
• Proactive growth coaching of assigned accounts to review, identify and implement agreed scaling opportunities with the sellers
• Interpret seller needs and behaviours & demonstrate this knowhow to get the best/ most relevant offer to the buyer
• Identify and source relevant and market leading inventory to support execution of strategy and ensure eBay is the most competitive site for buyers to buy products in the assigned category. Utilise levers to get products on site to drive GMV of the seller and the category
• Provide sourcing guidance and drive inventory acquisition from your allocated sellers
• Educate and influence sellers on adopting eBay’s suite of marketing and promotional tools
• Educate sellers on key marketing campaigns through the calendar year (. i.e. Black Friday), and jointly plan a marketing calendar
• Ensure adherence to all policy, finance and vetting process steps
• Connect with your inventory sourcing colleagues to plan slots effectively across the month in relevant promotional spaces on site
• Attend weekly business unit meetings to share performance updates of your assigned category and sellers, and share seller insights, and complete relevant actions for your designated accounts and category
• Attend weekly meetings to provide performance overview and share key callouts

Requirements

• Proficient in English language
• Proven to have the ability to handle multiple tasks at a time while paying strict attention to detail
• Commercially focused and have a consistent track record of achieving and surpassing targets
• Able to communicate, present and influence credibly and effectively at all levels of an organisation
• A natural relationship builder with integrity, reliability and maturity
• Excellent at time and project management skills
• Able to travel at short notice to attend UK Seller events
• Pro-active with a can-do attitude & excellent at problem solving
• Able to work tactically & strategically to drive & respond to business performance
• Outstanding at negotiation skills to source critical inventory and establish joint commercial targets
• Strong with trading acumen, comfortable to operate in a fast-moving trading environment and skilled at running peak trading periods

Experience

• Distinct advantage to demonstrate experience in buying, trading or merchandising within an online retail or SMB (Small to Medium Business) environment, or to have specialised vertical knowledge or experience
• Strong experience in a client relationship management environment
• At least 2 years commercial or sales experience within a fast-paced targeted environment
• Category or vertical specific experience a distinct advantage

Other requirements 

• Resident of Republic of Ireland 
• Eligible to work full time in Republic of Ireland 

Home Office Requirements 

• eBay will provide you with a dedicated business internet connection, through our preferred 3rd party supplier. The connection will be installed free of charge, directly in your Home Office, on completion of Probation. Every new hire must meet our qualification criteria for our preferred 3rd party supplier.
• To check if your home office qualifies, go to the following link - https://fibrerollout.ie/rollout-map/can-i-get-eir-fibre-broadband/
• During your probation period, you will be required to use your own internet provider. Prior to installing eBay's dedicated business internet connection, eBay will reimburse you for the use of your internet service. Your internet service must meet the following criteria:
• High speed wired Internet service e.g. Fibre to the Cabinet, Fibre to the Home or Cable Internet. Lower speed wired service such as DSL and wireless services e.g. WiMAX, Satellite, Mobile are not permitted
• Your internet connection must meet the minimum download speed of 10 Mbps and upload speed of 4 Mbps
• An Ethernet cable connected from your Internet Modem to your Home Office, so you can connect the eBay computer to the Internet

eBay Benefits

https://www.ebaybenefits.com/irl/

• Competitive Salary
• Bonus Plan
• Discounted Express Bus City Centre – eBay
• 25 days Holidays
• Educational Assistance
• Healthcare Plan & Life Assurance
• Pension Plan
• Discounted Canteen
• Free Gym
• Sabbatical every 5 years…. plus lots more!

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day.

We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/