CLead Generation Agent - FT/PT - Work from Home

About the company 

IDG Direct is a telemarketing and research company providing demand generation services to the IT industry. We are part of IDG (International Data Group) one of the world’s leading media-tech company. We provide data, and marketing services that influence technology buyers in 147 countries.

We represent and brand reports on IT services, events, or webinars via outbound calls on behalf of major IT companies. We currently employ 200 +multilingual market research agents.

If you are motivated, communicative, organised, fast learner, result-focused then we want to hear from you! We are recruiting candidates from all over Ireland with the option to work from home full-time or part-time. Our Head office is in Dublin city centre.

Responsibilities:

Daily outbound calls to prospective IT professionals on behalf of the largest tech companies

• Asking survey questions depending on the campaign’s criteria and requirements
• The ability to record accurately the data collected over the phone
• Overcome objection handling and develop lead generation strategies
• Achieve daily, weekly, and monthly targets/KPI’s as set by the Team Leader
• Prospecting, generating, and qualifying LEADS

Requirements: 

• Ability to handle high volume phone calls and /or experience in a customer-oriented role
• Experience in lead generation (desirable)
• Full professional proficiency in English
• Proficiency in MS Office (required) or with other IT platforms and systems (desirable)
• Positive attitude, resilience, ability to adapt and work in a fast-paced and target driven environment
• You will need a fast and reliable broadband connection to work from home

Incentive and Benefits:

• Full-time (37.5 h) or part-time (min 20 h) available from Monday to Friday no weekend work  
• Working from home 
• Competitive salary: € DOE
• Benefits package (on successful completion of the probation period)
• Potential performance-related bonus up to €3,600 per annum
• Immediate life cover
• Permanent role with company pension (after probation)
• Additional annual leave day for every year of service (up to a max 5 days)

Internet Service Requirements:

• Internet access provided by a cable or fibre provider.
• DSL, satellite, and cellular/mobile hotspot are NOT permitted.
• A minimum download speed of 25 Mbps or above

“Our Recruitment Process

Please reply with your current cv

1. Please answer all the mandatory questions and submit your application.
2. If you are successful, we will contact you and conduct a short phone interview part of the pre-screening stage. 
3. We will follow up with a video interview via Teams if you progress from the pre-screening stage. 
4. If successful, we will offer you the role and carry out a reference check.
5. If you do not hear from us following your initial application within three weeks, unfortunately, we will not be progressing with your application.

Thank you for your interest in IDG Direct.”

IDG Direct is an equal opportunity employer.ompany.com is a business specialising in ecommerce. We offer an online platform that allows our customers to ...

Job Requirements

- Work to develop strategies and contribute to the strategic development of the company & participate in cross functional projects

- Identify opportunities to improve the customer experience

- Ability to positively impact team growth in professional goals and well as continued learning and development

Required Experience

- 5+ years in ecommerce or related experience.

- Strong verbal and written communication skills to convey and distribute i nformation to line worker through executive management

- Experience working on digital marketing strategies.

- Degree level in Digital Marketing or any related field.